News Updates:

Retail Banking


Retail Banking / 13-02-24 / Shelly Nxumalo

BofA clients had a record 23.4bn digital Interactions in 2023

“Individualized real-time alerts and proactive insights, along with our digital platform overall, help simplify the day-to-day management of finances. This allows our clients to more easily balance life and enjoy the moments that matter,” says…

Retail Banking / 23-01-24 / Chris Smit

How seniors can keep fraudsters at bay throughout the new year

“Managing one’s money is a collective effort between the customer and the bank, and while banks continue to make substantial investments in security systems, criminals continue to target vulnerable customers when attempting to defraud them,"…

Retail Banking / 16-01-24 / Shelly Nxumalo

TymeBank achieves major financial milestone, reaches profitability in under five years

“As the country’s first digital bank we’ve overcome numerous challenges as we consistently innovated and broke new ground in the market. Through it, our team has remained focused and committed to our mission of providing South Africans with…

Retail Banking / 27-11-23 / Shelly Nxumalo

FNB scoops Banking Ombud award for excellence in dispute resolution

"This award is testament to the meticulous work put in by our employees. Our commitment to resolving customer disputes in a fair and equitable manner, is aligned to our brand promise of being Helpful," says FNB CEO Jacques Celliers.

Retail Banking / 23-11-23 / Shelly Nxumalo

Rate reprieve will lift holiday spirits after a tough year, says FNB

“While many factors indicated the possibility of a rate hike today, the Reserve Bank’s decision to hold their key lending rate provides some relief after a challenging year. However, the Bank’s decision aligns with traditionally high spending…

Retail Banking / 23-11-23 / Tommy Jackson

SAA, Discovery unveil premium lounge: Elevating travel to new heights

"Understanding that business and leisure travellers prioritise fast-track services, lounge access, and round-the-clock assistance, we've meticulously integrated these elements into our Discovery Bank offerings," Hylton Kallner, CEO of Discovery…

Retail Banking / 22-11-23 / Chris Smit

Investec launches new Clarity trading app

“Clarity brings the independent investor to a place where they’ll have the best of Investec’s capabilities at the touch of a button. The platform opens up global markets to a generation of self-directed investors across South Africa,” says Investec…

Retail Banking / 05-10-23 / Tau kaVodloza

Discovery Bank rated #1 in the 2023 Ask Afrika Orange Index® for the second time

"We are immensely grateful to our clients for voting us the retail bank with the best customer servicing experience in South Africa – for the second time. Our teams work exceptionally hard to provide service that is consistently excellent and…

Retail Banking / 05-10-23 / Christoff Pienaar,Analisa Ndebele & Shannon 'O Brien

Regulatory developments in the digital finance era | Webber Wentzel

"The main issue around these burgeoning technologies – and the new participants introduced into the national payment and financial system as a result - is the need for a regulatory regime that is fit for the digital age and one that stimulates…

Retail Banking / 02-10-23 / Duty Editor

Discovery Bank announces home loans with up to 1.5% off interest rates

"Discovery Bank will offer clients an entire home ecosystem which incorporates competitive home loans, protection for their homes and family, access to additional financing and exclusive solar solutions, on top of rewarding clients for managing…

Retail Banking / 11-09-23 / Chris Smit

African Bank announces MyWORLD account fee adjustments

"Our carefully considered strategic revisions also carry with them a profound respect for our consumer base. While acknowledging the challenges that the small fee adjustment might present to some, the bank remains steadfast in its commitment…