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News Updates:

Retail Banking

 

Retail Banking / 20-06-25 / Shelly Nxumalo

FNB acknowledged for significant reductions in customer complaints

“While we’ve been able to perform well-above industry averages on turnaround times, conversion rates and rulings, our real focus is on improving our own performance, year-on-year, and providing the best possible service to our customers so that…

Retail Banking / 04-06-25 / Shelly Nxumalo

FNB enhances solutions and rewards to provide meaningful value for customers

“The changes are consistent with our efforts to meet the individual, family, and business needs of our customers by offering them excellent value in all economic conditions. We know that managing your money should feel simple and empowering…

Retail Banking / 04-06-25 / Chris Smit

FNB's mortgage advances grow 15% year on year

"Despite the weak economy, we're still seeing growth – provided you know where to look. However, success in commercial property is no longer just about accessing capital; it's about working with a finance provider who understands where the market…

Retail Banking / 26-05-25 / Chris Smit

Asset-rich, cash-poor - why some wealthy estates take years to wind up

Nokuzola Cossie, Head of Fiduciary at Standard Bank Wealth and Investment in South Africa, says many affluent clients own a range of high-value assets – from holiday homes to farms and have interests in various businesses. Yet despite their…

Retail Banking / 22-05-25 / Siphamandla Mkhwanazi

Siphamandla Mkhwanazi | Retail sales starting to show signs of strain

"Despite the March slowdown, retail sales for the first quarter were up 4.1% y/y– the strongest start to a year since 2018. This reflects improved household finances, supported by lower inflation and reduced borrowing costs," says Siphamandla…

Retail Banking / 14-05-25 / Shelly Nxumalo

Standard Bank continues to lead the charge in empowering women in property ownership

"We are witnessing a remarkable shift in the demographics of homeownership. More women are entering the property segment than ever before, and they are playing an increasingly important role in managing homes and home finance," says Toni Anderson,…

Retail Banking / 14-05-25 / Francois Grobler

Francois Grobler | Data insights at the forefront of transforming lending landscape

"The lending landscape has become increasingly complex. Lenders face a confluence of challenges: fluctuating interest rates, evolving consumer spending habits, escalating regulatory scrutiny, and the ever-present threat of economic volatility.,"…

Retail Banking / 09-05-25 / Shelly Nxumalo

African Bank partners with SASSA to enhance SRD grant distribution

"At African Bank, we value the partnerships and the people we serve who make our growth possible as we continue to expand our offerings and reach. Our partnership with SASSA is a clear demonstration of our commitment to enhancing financial service…

Retail Banking / 07-05-25 / Chris Smit

FNB customers exceed R100bn in virtual card transactions

“The distinct differentiators of world-class security and convenience make FNB’s Virtual Card a preferable transactional method for customers, and we’re delighted to see a continued drive to what we believe to be the growing future of payments…

Retail Banking / 06-05-25 / Tommy Jackson

FNB Stokvel account deposits surge by 66% as SA continue to embrace collective savings

“More people are joining stokvels to make savings, easier and safer. The bank has the data to support this assertion, with total inflows in its FNB Stokvel Accounts growing to R13.3 billion by December 2024, up 66% from the R8 billion that flowed…

Retail Banking / 06-05-25 / Paul Makube

Paul Makube | Fuel price cut comes at a right time of elevated agricultural activity

"The recent announcement of another drop in fuel prices is a positive development for farmers as it comes at the right time at the onset of the heightened activity in the agriculture calendar," says Paul Makube, Senior Agricultural Economist,…