"We continue to enhance the capability and functionality of the digital platforms, especially the Mobile Banking App which is the primary digital channel of our personal customers. In South Africa, we witnessed a 13% increase in app users in…
“Being able to develop solutions that add value to our customers and can help solve for some of the critical problems that they face, such as adopting a savings culture, is at the centre of our innovations," says Christelle Pretorius, CEO of…
“Our latest research highlights that throughout 2023, global economies navigated a complex path of post-pandemic revival, framed by persistent inflation and high interest rates. These challenges pushed up the cost of living, prompting consumers…
"The relative freedom comes at the cost of increased vulnerability to cyberattacks, where financial transactions, traditionally considered the epitome of security, can also serve as a refuge for criminal activity,” says says Carey van Vlaanderen,…
“Despite the budget speech provoking much debate, and as South Africa charts a path toward recovery, African Bank remains hopeful and dedicated to collaborating with stakeholders and driving initiatives that promote inclusive growth and financial…
“Individualized real-time alerts and proactive insights, along with our digital platform overall, help simplify the day-to-day management of finances. This allows our clients to more easily balance life and enjoy the moments that matter,” says…
“Managing one’s money is a collective effort between the customer and the bank, and while banks continue to make substantial investments in security systems, criminals continue to target vulnerable customers when attempting to defraud them,"…
“As the country’s first digital bank we’ve overcome numerous challenges as we consistently innovated and broke new ground in the market. Through it, our team has remained focused and committed to our mission of providing South Africans with…
"This award is testament to the meticulous work put in by our employees. Our commitment to resolving customer disputes in a fair and equitable manner, is aligned to our brand promise of being Helpful," says FNB CEO Jacques Celliers.
“While many factors indicated the possibility of a rate hike today, the Reserve Bank’s decision to hold their key lending rate provides some relief after a challenging year. However, the Bank’s decision aligns with traditionally high spending…
"Understanding that business and leisure travellers prioritise fast-track services, lounge access, and round-the-clock assistance, we've meticulously integrated these elements into our Discovery Bank offerings," Hylton Kallner, CEO of Discovery…
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